Senior Level 2 SaaS Application Support Analyst

MicroSourcing is hiring a Level 2 Application Support Analyst in Eastwood, Quezon City. This hybrid role involves managing complex support cases, mentoring Level 1 analysts, and investigating application issues while ensuring service quality and adherence to SLAs.

The ideal candidate has at least 3 years of experience in technical support, strong SQL skills, and solid understanding of IT concepts. Join MicroSourcing to benefit from competitive rewards, performance bonuses, and a culture that celebrates diversity.