Found Description
About the role
:It's an exciting time to join People First Bank as we continue to strengthen our customer advocacy capability, deliver significant transformation initiatives and enhance the experiences that matter most to our customers.
As part of this transformation, we've created a rare opportunity to establish and lead our enterprise-wide customer experience improvement framework. This newly created role offers the opportunity to work closely with senior leaders and executives, helping shape the future of customer experience across key journeys including Everyday Banking, Home Lending and Personal Lending.
Specifically, you will support the Head of Customer Advocacy to:
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