Senior L1 Service Desk Analyst – 24/7 (Kuala Lumpur)

Getronics Solution (M) Sdn Bhd in Kuala Lumpur is seeking a Service Desk L1 SME to provide advanced troubleshooting support within the Level 1 support team. This role plays a crucial part in ensuring high-quality service delivery and adherence to ITIL processes.

Key qualifications include ITIL understanding, excellent communication, and at least 1 year of experience in a technical service desk role. The position requires working in a 24/7 shift environment.