Senior Knowledge & QA Lead for IT Operations

Thakral One in the Philippines is seeking a Senior Knowledge Manager / QA to oversee knowledge management and quality assurance for Office Collaboration services. You will maintain operational knowledge accuracy and enhance service delivery practices.

The ideal candidate will have senior-level experience in knowledge management and IT operations, ensuring a structured approach to documentation and process adherence.

Join us to make knowledge easier for teams and support continuous improvement in service quality.