Found Description
Become a key part of Bally's Canada as a Senior IT Support Specialist, providing expert service onsite in Toronto. Specialize in end user support for both Windows and Mac systems, ensuring efficient operations.
This full-time role, situated at 20 Duncan Street, Toronto, involves working closely with senior stakeholders and VIP users to deliver high-quality IT support. You'll play an essential role in managing the security and functionality of systems while employing your skills with Microsoft technologies and helpdesk tools like Jira. Your ability to adapt to various situations will be crucial in this dynamic environment.
Key Responsibilities:
• Provide both onsite and remote technical support
• Record and monitor all issues within the Jira helpdesk
• Maintain and manage Windows and Mac OS systems
• Administer identity management with OKTA
• Utilize Autopilot and JAMF for device configurations
Requirements:
• Pr...
This full-time role, situated at 20 Duncan Street, Toronto, involves working closely with senior stakeholders and VIP users to deliver high-quality IT support. You'll play an essential role in managing the security and functionality of systems while employing your skills with Microsoft technologies and helpdesk tools like Jira. Your ability to adapt to various situations will be crucial in this dynamic environment.
Key Responsibilities:
• Provide both onsite and remote technical support
• Record and monitor all issues within the Jira helpdesk
• Maintain and manage Windows and Mac OS systems
• Administer identity management with OKTA
• Utilize Autopilot and JAMF for device configurations
Requirements:
• Pr...
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