Senior IT Support Technician: Day Shift, Hybrid, Growth

First Focus IT is looking for a Senior Support Technician to provide remote and phone-based support to Australian clients during business hours. You will act as the technical SME for your assigned environments, dealing with Level 2 and 3 issues across a variety of platforms.

This role offers a hybrid setup with a clear growth path and genuine ownership of your work. Solid experience with Active Directory, Windows Server, Azure, and excellent communication skills are essential. Enjoy benefits including 25 days paid leave and study days.