Found Description
Role Overview
TaskUs is a provider of outsourced digital services and next-generation customer experience. The Sr. IT Support Specialist will provide technical support to resolve issues promptly and participate in the design and implementation of enterprise-wide technical projects.
What You Will Do
Provide technical support, monitor and manage system health, lead processes to identify operational and security problems, research and plan upgrades, and train peers and support staff.
Why It Might Be a Fit
The successful candidate will have strong problem‑solving, decision‑making, and analytical skills, with 3 years of IT experience and certifications in ITIL v3 and ServiceNow.
Requirements
- Bachelor's Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer‑related course.
- Certifications: ITIL v3, ServiceNow preferred.
- 3 years IT Desktop Admin/Supervisor/Manager ...