Found Description
Join a growing Managed IT Services provider as a Senior IT Support Specialist dedicated to dental professionals. Lead your team in delivering high-level technical support while mentoring the help desk staff.
Our client seeks an experienced Senior IT Support Specialist with a strong background in supporting dental offices. In this vital role, you will manage complex IT issues, oversee software and network support, and guide junior staff, ensuring top-notch service quality and process improvements. Your insights will help shape the help desk environment.
Key Responsibilities:
• Manage complex IT troubleshooting in dental environments
• Support critical dental software and network infrastructure
• Lead and mentor junior IT staff
• Ensure quality standards in ticket resolutions
• Participate in after-hours and Saturday support rotations
Requirements:
• Extensive experience with dental office IT support
• Prove...
Our client seeks an experienced Senior IT Support Specialist with a strong background in supporting dental offices. In this vital role, you will manage complex IT issues, oversee software and network support, and guide junior staff, ensuring top-notch service quality and process improvements. Your insights will help shape the help desk environment.
Key Responsibilities:
• Manage complex IT troubleshooting in dental environments
• Support critical dental software and network infrastructure
• Lead and mentor junior IT staff
• Ensure quality standards in ticket resolutions
• Participate in after-hours and Saturday support rotations
Requirements:
• Extensive experience with dental office IT support
• Prove...
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