Senior IT Support Engineer | Montreal

You’ll be the IT backbone of nesto’s Montreal office – the go-to Senior IT Support Analyst and the escalation point for a distributed IT team, and a key part of keeping one of Canada’s fastest-growing fintech companies running at full speed. If you thrive in a fast-paced environment, love owning your domain, and want to work with a modern stack (M365, Intune, Jamf, NinjaOne, ServiceNow), this role is built for you.

This is a primarily on‑site role (4–5 days/week in our Montreal office). That’s by design – you’ll be the visible, trusted IT presence for hundreds of users, and your proximity is what makes the role work.

Key responsibilities

• Act as the primary IT contact for the Montreal office (on-site, 4–5 days/week)
• Provide Level 1 and Level 2 support for end users across all office locations remotely
• Serve as an escalation point for junior support team members
• Manage onboarding, off‑boarding, and user a...