Senior IT Support Engineer - KV

Position: Senior IT Support Engineer (Job ID: 20250)

• Bugis/ Nicoll Highway

• Basic + AWS + VB

Job Description:

System Support (Problem Solving & Trouble Shooting)

• Provide programming support for WINGS and related sub systems

• Provide helpdesk support to ERP System

• Investigate, troubleshoot, and solve WINGS problems

• Check the helpdesk system for issues and problems encountered and enquiries faced by subsidiaries

• Provide solutions to the problems, guide, and coach IT personnel in the related subsidiaries in solving the issues faced (If the issues are complex, must solve the issues for the subsidiaries)

System Management

• Check and support recovery for the WINGS by ensuring that backup procedure is developed & practised for all the data

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