Found Description
Join TD in Regina, Saskatchewan as a Senior IT Support Analyst IV, focusing on technology support and operational excellence. Leverage your skills to enhance daily performance and system uptime within our Wealth Management Technology team.
In this role, you will be pivotal in providing application support and escalating issues to ensure seamless service operations. You will collaborate closely with business partners and utilize your expertise in tools like SQL and JIRA. Your experience will drive improvements in technology, maintaining effective communication throughout your work.
Key Responsibilities:
• Identify and resolve data flow issues effectively
• Create daily reports for issue tracking and resolution
• Triage and manage technology issues in contact center
• Oversee escalations and ensure timely resolutions
• Monitor incidents for analysis and reporting purposes
Requirements:
• Bachelor’s degree or Techn...
In this role, you will be pivotal in providing application support and escalating issues to ensure seamless service operations. You will collaborate closely with business partners and utilize your expertise in tools like SQL and JIRA. Your experience will drive improvements in technology, maintaining effective communication throughout your work.
Key Responsibilities:
• Identify and resolve data flow issues effectively
• Create daily reports for issue tracking and resolution
• Triage and manage technology issues in contact center
• Oversee escalations and ensure timely resolutions
• Monitor incidents for analysis and reporting purposes
Requirements:
• Bachelor’s degree or Techn...