Senior IT Solutions & Process Improvement Analyst

Business Analysis and Requirement Gathering

• Analyse, evaluate, and document business requirements, workflows, and operational processes.
• Conduct stakeholder discussions to identify pain points, system gaps, and improvement opportunities.
• Translate business needs into clear functional and technical requirements.

System Solution and Process Improvement

• Develop and recommend IT and system solutions aligned with business objectives.
• Analyse existing systems and propose process e...