Senior IT Service Desk Specialist - Day Shift

MicroSourcing in the Philippines seeks an IT Service Desk professional to join our Eastwood, Quezon City team for onsite Day Shift support. You will handle incidents and requests, while delivering clear communications and maintaining service levels across multiple sites.

You will work with IT teams to resolve issues, update knowledge resources, and support end users on Microsoft Outlook/365, AD, and related business systems. A strong focus on customer service and collaboration is required.