Senior IT Operations Manager in Vancouver

Elevate your career as a Senior IT Operations Manager with Rival Group in Vancouver. Lead IT modernization efforts while supporting a collaborative and flexible workplace.
In this pivotal role, you'll report directly to the CEO and manage IT operations for a diverse workforce in Canada and the US. You will focus on adopting AI technologies, enhancing productivity, and optimizing software usage while fostering a high-performance IT culture.
Key Responsibilities:
• Direct daily IT support for users across offices
• Implement AI tools and improve operational efficiency
• Optimize SaaS ecosystems and software licensing agreements
• Manage device provisioning and access management processes
• Ensure compliance with SOC 2, ISO, and HIPAA
Requirements:
• 5+ years of relevant IT operations experience
• Experience mentoring small teams in IT
• Strong skills in identity management and endpoint security
• Knowledge of regulated environments and compliance stand...