Senior IT Operations Lead – AI-Driven End User Services

GOLDTECH RESOURCES PTE LTD seeks a Senior IT Operations Leader to manage workplace and end user computing services. This role focuses on ensuring reliable IT support while enhancing service delivery using AI and automation.

The successful candidate will oversee service desk operations and drive improvements in user satisfaction and operational efficiency across large-scale environments. A minimum of 10 years of IT operations experience and solid leadership skills are essential for this position.