Senior IT Incident Manager Quebec Role

Join iA Financial Group as a Senior IT Incident Manager in Quebec, where you will lead incident response efforts and drive service excellence. This role demands a strong focus on problem management and effective crisis response.
With a decade of experience in technology and over five years in incident coordination, you will be pivotal in creating efficient crisis responses. Your bilingual capabilities in French and English will facilitate collaboration among diverse teams. Leverage your skills in root cause analysis to enhance IT service reliability effectively.
Key Responsibilities:
• Manage major IT incidents from start to finish
• Mobilize and structure effective incident response teams
• Ensure transparent communication of incident information
• Drive problem management activities and effective follow-ups
• Enhance IT service stability through analysis and teamwork
Requirements:
• Minimum five years in major IT incident management
• Ten years in the fi...