Senior IT Helpdesk Specialist

NTT DATA Services is seeking an entry‑level IT support specialist to provide general L1 hardware and MS Office support, and assist with in‑house applications. You will troubleshoot, log incidents, and guide users through solutions.

Responsibilities include handling support calls, responding to email requests, escalating complex issues, and documenting clear troubleshooting steps for future reference in a fast‑paced enterprise environment.