Found Description
Elevate your career with NBCUniversal as a Senior IT Analyst in a hybrid role. This position emphasizes strong troubleshooting skills and operational management for service delivery enhancement.
As a Senior Analyst within Enterprise IT Operations, you will directly report to the Senior Manager of Hub Sites. Your focus will be on advanced technical support, provisioning of user resources, and configuration across IT platforms. Autonomy in managing operational tasks and collaboration with engineering teams will be key for optimizing workflows and improving service efficiency.
Key Responsibilities:
• Provide advanced deskside and remote support to users
• Provision user accounts, licenses, and mailboxes
• Configure and administer IT platform tasks
• Collaborate to design scalable workflows
• Maintain documentation of all processes
Requirements:
• Proven experience in IT support or deskside analytics
• Knowledge of Active Directory, Exchange, and Microsoft 365...
As a Senior Analyst within Enterprise IT Operations, you will directly report to the Senior Manager of Hub Sites. Your focus will be on advanced technical support, provisioning of user resources, and configuration across IT platforms. Autonomy in managing operational tasks and collaboration with engineering teams will be key for optimizing workflows and improving service efficiency.
Key Responsibilities:
• Provide advanced deskside and remote support to users
• Provision user accounts, licenses, and mailboxes
• Configure and administer IT platform tasks
• Collaborate to design scalable workflows
• Maintain documentation of all processes
Requirements:
• Proven experience in IT support or deskside analytics
• Knowledge of Active Directory, Exchange, and Microsoft 365...
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