Senior Internal Application Support Analyst

Role Overview

An exciting opportunity for a motivated candidate to join an experienced team charged with the implementation and support of Trading Systems from a Level2 Support perspective. This high-profile, business‑facing role works with the core technologies that enable TPICAP to lead the electronic trading business. The candidate will focus on day‑to‑day support and implementation of TP/ICAP trading systems, documentation, and creation of new tools, while maintaining and developing internal customer relationships.

Responsibilities

• Monitor and oversee all trading application functionality and system performance.
• Act as second‑level support, troubleshooting incidents and escalated requests from the business.
• Handle installation requests from QA and Development (bug fixes, upgrades, enhancements) in accordance with established baselines, policies and procedures.
• Build and deploy trading applications with required third‑pa...