Senior ICT Operations Support Officer, APS6

• APS6, $95,804 - $112,517 – plus superannuation


• Ongoing/Non-ongoing, Canberra, ACT


• Help drive a digital government. At the DTA, we work towards something bigger and make a lasting impact.

This position sits within the Business Services Team and is part of the Corporate Branch. The Senior ICT Operations Support Officer (APS6) is responsible for delivering high-quality, day-to-day ICT operational support within the Digital Transformation Agency. This includes managing and resolving service desk requests, providing responsive desktop support, and ensuring the effective operation of ICT systems and services. The role oversees ICT asset and vendor management, user access administration, and software licensing, including audits and compliance reviews.