Senior Helpdesk Technician Tier 2 MSP & Security

A Managed Services Provider in Saskatoon seeks a Tier 2 Technical Support Specialist to provide advanced technical support, troubleshoot complex issues, and maintain IT systems. This role requires a post-secondary degree in Information Technology or related field, 5+ years of IT experience, and certifications such as ITILv4 or MS-102. The ideal candidate will have experience mentoring others and will document processes thoroughly. Competitive salary and benefits offered.
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