Senior Genesys Cloud CX Architect - Remote

Lightspeed Commerce, Inc. is seeking a Senior Voice & Data Specialist in Manila to design, deploy, and optimize enterprise-scale Genesys Cloud CX solutions. You will be responsible for developing custom integrations, managing a global telephony infrastructure, and serving as a technical lead.

The ideal candidate should have extensive experience in CCaaS architecture, deep expertise in Genesys Cloud CX, and a proven track record in optimizing contact center environments. This position offers a permanent work from home setup and an attractive salary package.