Senior Genesys Cloud Architect — Remote

Lightspeed is seeking a Senior Voice & Data Specialist in Manila to lead the design, implementation, and optimization of its global cloud contact center ecosystem. You will leverage your expertise on Genesys Cloud and related technologies to ensure scalable, reliable customer experience workflows.

The ideal candidate has substantial CCaaS architecture experience, especially with Genesys Cloud, and will manage telephony infrastructures while mentoring teams. The role offers a market-leading salary, permanent work-from-home setup, and various health benefits.