Senior Functional Support Analyst - Oracle (m/f/x)

Position: Senior Functional Support Analyst – Oracle
Contract Type: Permanent
Location: LATAM (Mexico)

As Senior Functional Support Analyst – Oracle , you will play a key role in Business-as-Usual (BAU) support, leveraging deep expertise in Oracle Fusion Cloud ERP and R12 to troubleshoot complex issues, optimize processes, and drive continuous service improvement. With a strong understanding of financial data flows, workflows, and system architecture, you will collaborate with stakeholders and third-party providers to deliver efficient, high-quality solutions.

• Provide expert-level support for Oracle Fusion Cloud ERP and R12.x, resolving first and second-level functional issues and managing vendor escalations.
• Perform continuous monitoring of system health, proactively trigger corrective actions, and manage month‑end and year‑end tasks.
• Conduct regres...