Senior Frontend Developer – Contact Center

Responsibilities

• Design and develop high-quality frontend solutions that are scalable, maintainable, and aligned with company standards.
• Build and evolve rich, responsive user experiences for Contact Center Agent and Supervisor products.
• Implement complex UI flows that support real-time operational use cases, agent productivity, supervision, and decision-making.
• Drive frontend architecture and engineering best practices across the team.
• Optimize application performance, responsiveness, and usability, including scenarios with real-time updates and high data density.
• Collaborate closely with Product, Design, and backend teams to define requirements, shape technical solutions, and deliver great user experiences.
• Contribute to component reuse, design consistency, and frontend platform improvements.
• Troubleshoot, debug, and improve existing applications and user experiences.
• Review code, me...