Found Description
Responsibilities
I. Classroom Management
- Conducts new hire interview and provide feedback to operations
- Conducts classroom process training/up‑training/cross‑skilling for new hires, tenured, or transfer employees of the specific process
- Provides clinical capability development trainings to Operations frontline staff to meet operational requirements (i.e. Clinical Preprocess Training for USRN trainers)
- Monitors attendance during the entire process training
- Formulates effective exercises or assessments for essential learning improvements
- Monitors and evaluates operations, programs, processes and/or practices for quality and effectiveness; makes recommendations for improvement
- Continuously plans and organizes the training course and design as suited to the needs of the process
- Ensures compliance to client and organizational policies and procedures
- Reports directly to the c...