Senior Executive Manager Client Management

Job Summary

To be responsible for the overall smooth liaison of the assigned client portfolio/s thus ensuring excellent services is given, satisfaction is achieved and contributing to the organization’s profitability and build client loyalty.

Responsibilities

• To manage all assigned client portfolio/s to effectively achieve the organization’s targeted financial and management objectives as determined by the management.
• To manage the profitability of assigned client portfolios and ensure recoveries of all service incomes on timely and effective manners.
• To fully understand existing T&Cs contained in the Distribution and Supplemental Agreements to ensure consistent services are provided in alignment with contract stipulations.
• To contribute insights during contract negotiation to protect DKSH’s risks and interests and ensuring fair requirements in contractual discussion.
• To review monthly and consolidated YTD ...