Found Description
Job Responsibilities
- Handle HR-related enquiries from employees, managers, and stakeholders
- Manage and track HR enquiries, including case logging, assignment, follow-up, and closure within service level agreements (SLA).
- Create, update, and maintain HR FAQs on the intranet and HR chatbot.
- Ensure the HR knowledge database remains accurate, current, and well-maintained.
- Support HR communications by designing eDMs, posters, and promotional materials for HR Support Centre initiatives.
- Liaise with vendors on background screening reports for candidates.
- Process employment-related requests, including reference checks and certificates of employment.
- Provide operational support across various HR functions based on business needs, including: Onboarding and offboarding, HR system data maintenance, Learning & Development administration; Benefits administration; Work pass administration
- Other ad hoc dut...
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