Senior Escalations Specialist - Crypto/Fintech Support

Bitunix in Kuala Lumpur is seeking a highly motivated Senior Customer Support Specialist to join our Escalations Team. In this role, you will manage complex customer inquiries across trading and compliance, ensuring a user-first approach.

Ideal candidates should possess a Bachelor's degree, at least 1 year of experience in the crypto/fintech industry, and strong communication skills in English and Mandarin. Join us to enhance user satisfaction and trust.