Senior Engineer – Observability Engineering (Xico)

Job Location

Mexico, D.F., Mexico. Full time.

About the Job

As a member of the Observability Engineering Team, you will join a growing community focused on building a culture of visibility, accountability, and performance excellence, enabling Levi's engineering squads to move with confidence and speed in our ongoing digital transformation journey.

The team's mission is to empower engineering squads with the data, dashboards, and analytics they need to detect, diagnose, and resolve issues faster—ultimately improving reliability, performance, and customer experience.

Responsibilities

• Design, build, and maintain end‑to‑end observability solutions covering metrics, logs, traces, synthetic monitoring, real user monitoring (RUM), and business telemetry using New Relic and modern cloud‑native monitoring services.
• Develop and implement instrumentation of Observability standards for microservices, APIs, front‑end, and legacy sy...