Senior Engineer for AI Solutions

Become a Senior Engineer specializing in AI solutions with the Province of Ontario. Utilize your expertise in AI and Machine Learning in an onsite role focused on innovation.
This role emphasizes 5+ years of hands-on experience with Generative AI and Large Language Models in enterprise environments. You'll actively configure and develop Amazon Connect solutions, ensuring the effective implementation of customer service AI agents. Your contributions will refine contact center operations and improve client interactions.
Key Responsibilities:
• Develop and implement AI-driven contact center solutions
• Configure Amazon Connect to enhance customer interactions
• Design prompts for AI agents, focusing on user experience
• Integrate Amazon Bedrock and AWS services for AI solutions
• Optimize IVR and conversational AI applications
Requirements:
• 5+ years of experience in AI development
• Strong background with Amazon Connect and contact center tech
• Python d...