Found Description
About the Role
We're hiring a Senior Engagement Manager to own the outcome of Fulfil's ERP implementations end-to-end. This is the person who sees the bigger picture, thinks two steps ahead, and makes sure nothing slips through.
You are the single accountable owner for each project you run. You hold the plan, the cadence, scope, readiness, and the go‑live decision. You direct a field‑based Implementation Consultant and a set of specialist teams (commerce core, integrations, finance) toward one plan, one source of truth, and one clear story for the customer. You are not personally configuring the system or writing the migration scripts – your leverage comes from judgment, sequencing, and the ability to proactively identify and mitigate risks.
You are accountable for the project's success. This is not a basic coordination/project management role – this is an ownership role. You are measured on successful business outcomes, not on whether the plan is tidy a...