Found Description
We are seeking a Senior Endpoint Operations Technician to join our team, responsible for operating and supporting our Azure Virtual Desktop (AVD) and Microsoft Intune environments, as well as managing physical endpoints and virtual solutions. This role involves close collaboration with Desktop Engineering, Security and Compliance teams, providing escalation support to end users globally. The ideal candidate will create and maintain technical documentation, SOPs and user-facing runbooks, ensuring high standards in service delivery.
Location: Hybrid (Office attendance required 3 times per week)
Working Hours: 11 pm to 8 pm (Turkey time)
Responsibilities