Senior End-User IT Support Specialist

Vertiv Co is seeking a qualified individual for an IT support role based in Mexicali, Baja California. The position involves diagnosing and troubleshooting hardware and software issues, providing second-level user support, and leading IT project implementations.

Candidates should possess strong communication skills in both English and Spanish, have a Bachelor’s degree or equivalent experience, and 2-4 years of experience with MS Windows desktop environments. This role promotes a collaborative work culture and emphasizes continuous improvement.