Senior Disability Claims Consultant With Bilingual Focus Winnipeg

Take on a transformative role at Sun Life as a Bilingual Senior Disability Claims Consultant. You will manage litigated claims while maintaining a robust commitment to customer service in both English and French.

This position demands proactive strategies for managing a block of litigated cases. Reporting to the Manager of Disability Litigation, you will navigate complex legal processes and foster best practices in customer engagement. With a focus on leadership and teamwork, you’ll guide your peers and enhance service excellence through innovative solutions.

Key Responsibilities

• Manage complex litigated claims with customer service as a priority.
• Represent Sun Life professionally in legal negotiations.
• Coach colleagues and drive knowledge sharing within the team.
• Identify procedural improvements to meet quality standards.
• Build relationships with clients and plan sponsors.

Requirements

• Bi...