Senior Director Client Success at AltaML

Become AltaML's Senior Director of Client Success, championing delivery excellence and robust client partnerships. This critical role is focused on driving measurable client outcomes.
In this leadership position, you will oversee our most complex engagements, ensuring clients see real value from their interactions with AltaML. You will navigate sensitive environments while fostering relationships that minimize churn. Your strategic acumen will drive business development and result in significant growth opportunities within your portfolio.
Key Responsibilities:
• Guide relationship management for key clients
• Implement strategies for renewals and expansions
• Ensure high-quality delivery across client engagements
• Monitor team performance and manage risks during projects
• Review budgets and project milestones consistently
Requirements:
• 7+ years in client success or delivery roles
• Proven ability to manage complex client relationships
• Leadership e...