Senior Desktop & VOIP Support Engineer (24/7)

WNS Global Services is looking for a Snr Program Analyst in Cape Town to support and maintain IT Desktop Services and infrastructure. This role involves managing incidents, diagnosing issues, and maintaining PC hardware.

Successful candidates will have a Matric/Grade 12 Certificate and a tertiary IT qualification. The role requires shift work on a 24/7 rotation, ensuring minimal downtime and proactive incident management.