Found Description
Elevate your career in IT with a contract as a Sr. Desktop Support Analyst in Toronto. Focus on Networking and Desktop support for a sizeable user base.
This role requires at least five years of experience in PC support within a mixed Unix/Windows environment. You will provide essential desktop support, handle Lotus Notes password resets, and troubleshoot hardware and networking issues for approximately 2,000 end users. Familiarity with BlackBerry support and excellent customer service skills are crucial for success in this position.
Key Responsibilities:
• Reset passwords and manage Lotus Notes user IDs
• Troubleshoot hardware and software issues for PCs and Laptops
• Assist with BlackBerry devices and provide VPN support
• Ensure top-notch service delivery to executive level personnel
• Prioritize and manage multiple user support requests
Requirements:
• 5 to 7 years of relevant IT experience
• Minimum 3-year college diploma or degree in technology
• ...
This role requires at least five years of experience in PC support within a mixed Unix/Windows environment. You will provide essential desktop support, handle Lotus Notes password resets, and troubleshoot hardware and networking issues for approximately 2,000 end users. Familiarity with BlackBerry support and excellent customer service skills are crucial for success in this position.
Key Responsibilities:
• Reset passwords and manage Lotus Notes user IDs
• Troubleshoot hardware and software issues for PCs and Laptops
• Assist with BlackBerry devices and provide VPN support
• Ensure top-notch service delivery to executive level personnel
• Prioritize and manage multiple user support requests
Requirements:
• 5 to 7 years of relevant IT experience
• Minimum 3-year college diploma or degree in technology
• ...
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