Senior CX Platform Engineer: AI‑Driven Post-Booking Systems

Hopper is seeking a Software Engineer to design and build the core systems for its post-booking experience. You will influence customer service solutions, including AI-driven interactions and self-service flows by working closely with teams across Product, Design, AI, and Operations.

This role offers the chance to enhance internal tools used by agents and develop scalable systems that drive effective customer experiences. Join us in Madrid and make an impact on thousands of users.