Senior Customer Support Lead: Itil-Driven Ops & Change

Link-Worldwide in Mexico City seeks a Customer Support Manager to lead a team, drive operational transformation, and implement innovative support strategies.Candidates should have 5+ years of experience in customer support, ideally with leadership experience and relevant certifications in ITIL or Six Sigma.The role includes managing change initiatives, collaborating with cross-functional teams, and executing impactful support-related projects, offering a hybrid work environment and comprehensive benefits.
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