Senior Customer Support Executive (Business Operations)

• Be part of a dynamic MNC
• 5 days work week
• Attractive Benefits

The Senior Customer Support Executive (Business Operations) mainly be in charge of overseeing day-to-day functional activities, technical support, and logistical processes to ensure efficiency and productivity.

Main responsibilities:

• Oversee day-to-day operational support activities to ensure smooth business operations
• To support and monitor orders till shipment including coordination with manufacturing facilities, suppliers and freight forwarder.
• Liaise with factories/suppliers and freight forwarder on schedules and update customers
• Coordinate logistics and other matters with factories in Europe/Italy and third-party suppliers which include warehouse management and deliveries
• Follow-up with suppliers and contractors to ensure timely delivery of goods and services
• Ensure SOPs and engagement standards are ...