Senior Customer Success & Operations Leader

talentstar hr solution is seeking a Customer Success leader to enhance customer experiences and drive operational efficiency. The ideal candidate will manage a team, strengthen customer relationships, and provide actionable insights for better decision-making across various channels.

Applicants should have a diploma or bachelor's degree in a relevant discipline and at least 6 years of experience in customer service, including 3 years in a leadership role. The position is based in Singapore, offering opportunities to improve processes and achieve high customer satisfaction.