Found Description
Requirements
- 5+ years of relevant experience with a minimum of 5+ years of customer success or account management experience, preferably in the Fintech space
- ERP experience, accounts payable, Gainsight, Zendesk, Salesforce, Jira, analytic reporting, and CSM tool experience is a plus
- A proven ability to network with senior internal and external personnel (CEO, CFO, etc.), including key contacts outside your own area of expertise
- Sought after by colleagues at all levels for your input, expertise, and help
- Highly organized with excellent oral and written communication and interpersonal skills
- High level of enthusiasm, initiative, commitment, and professionalism
- Ability to gather complex requirements and work with a team to design a solution and build compelling value propositions
- Previous Project Management role or skills are a plus
What the job involves
- Build and manage strong r...