Senior Customer Service Specialist - Complex B2B

Barry Callebaut in Mexico is seeking a Sr. Customer Service Specialist to orchestrate end-to-end order management for high-volume B2B accounts, ensuring commitments are met and coordinating with Sales and Supply Chain.

You will lead complex conversations with customers, monitor orders, and drive corrective actions to prevent recurrence. The role requires 5+ years in customer service, SAP experience, and a Bachelor’s degree.