Senior Customer Service Representative (CSR) – Container Services

Location: Singapore

Employment Type: Full-Time

Industry: Container, Logistics, Shipping

We are looking for an experienced Customer Service Representative (CSR) to manage and support customer service operations related to container sales, rentals, and logistics services. This role requires strong coordination skills, industry knowledge, and the ability to handle complex customer issues while supporting junior team members.

The ideal candidate is customer-focused, detail-oriented, and experienced in a fast-paced logistics or shipping environment.

• Act as the main point of contact for customers regarding container bookings, deliveries, collections, and service enquiries
• Handle escalated customer issues, complaints, and billing discrepancies professionally
• Coordinate closely with operati...