Found Description
At
LHH , we are currently looking for a
Senior Customer Service Representative
to join a leading global organization operating in the scientific and healthcare solutions space. This is an exciting opportunity to contribute to impactful projects that improve health, safety, and sustainability worldwide.
Key Responsibilities Act as a primary point of contact for both internal and external customers. Manage the full customer service lifecycle, from initial inquiry to order fulfillment. Handle customer requests, process orders, and prepare quotations with high accuracy. Maintain and update customer records in CRM and ERP systems. Collaborate with cross-functional teams (logistics, sales, finance, etc.) to ensure seamless service delivery. Monitor order status, track shipments, and resolve any issues proactively. Ensure high levels of customer satisfaction through clear communication and follow-ups. Contribute to continuous improvement initiatives and sup...
LHH , we are currently looking for a
Senior Customer Service Representative
to join a leading global organization operating in the scientific and healthcare solutions space. This is an exciting opportunity to contribute to impactful projects that improve health, safety, and sustainability worldwide.
Key Responsibilities Act as a primary point of contact for both internal and external customers. Manage the full customer service lifecycle, from initial inquiry to order fulfillment. Handle customer requests, process orders, and prepare quotations with high accuracy. Maintain and update customer records in CRM and ERP systems. Collaborate with cross-functional teams (logistics, sales, finance, etc.) to ensure seamless service delivery. Monitor order status, track shipments, and resolve any issues proactively. Ensure high levels of customer satisfaction through clear communication and follow-ups. Contribute to continuous improvement initiatives and sup...