Senior Customer Experience Specialist

Rsgroup is looking for a Senior CSR in Monterrey, Nuevo León, who will be the initial point of contact for customer service tasks. This role involves training staff, auditing procedures, and managing inquiries through chat and email.

The ideal candidate should possess a high school diploma and bilingual skills in English and Spanish while showcasing a strong passion for customer service. This position offers a chance to work with a dynamic team and contribute to a seamless customer experience.