Found Description
Main Responsibilities & Accountabilities:
Job Purpose
Responsible for SC Customer Engagement activities
Works in close collaboration & complementary to Trade and Supply Chain Customer Engagement Coordinators
Responsible for segmentation process in conjunction with Trade
Drives SC collaboration strategy, joint scorecards & cost to serve improvements, coordinating all internal & external stakeholders
Responsible for SC relationship for all customers concerning the O2S process
Proactively engages customers to deliver effective communication & continuous improvements
Liaises with Trade & O2S functions to drive service levels, optimal cost to serve & satisfaction of customers
Creates positive customer experience, providing added-value at every customer interaction
Key Accountabilities
Responsible for the SC relationship with cu...
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