Senior Customer Business Partner

Senior Customer Business Partner

Position Purpose

The Customer Business Partner is responsible for designating and driving agreed supply service level performance, effective customer‑centric decision‑making, and end‑to‑end oversight of S&OP planning in the market while ensuring financial, regulatory and quality compliance. The candidate will possess strong customer/stakeholder relationship management as well as broad business, financial acumen and commercial expertise.

Scope

Local

Key Tasks

• Take customer centric decisions based on trade‑off analysis (e.g. allocation management, logistics execution) to meet agreed service levels in alignment with Commercial/Customer Fulfillment Champion.
• Channel and follow through JVC customer feedback into PS functions (act like a champion within PS), actively pursue external data points for further value creation.
• Interface with local Commercial, Finance, Product Squads, Re...