Senior CRM Solutions Designer - Hybrid

Elevate the 311 experience as a Senior CRM Solutions Designer at Russell Tobin & Associates in Toronto. This hybrid role focuses on Salesforce Experience Cloud configuration and user functionality enhancement.
You will configure and customize Salesforce Experience Cloud components while collaborating with City teams and external vendors. With over 10 years of experience required, you will ensure that all design and development align with governance and accessibility standards. Your expertise in Salesforce technologies, including Lightning Web Components, will play a vital role in this project.
Key Responsibilities:
• Configure Salesforce Experience Cloud for redesigned 311 interface
• Develop frontend navigation and service request flows
• Design and build Lightning Web Components and customizations
• Integrate with Service Cloud backend processes
• Collaborate on solution design and technical delivery
Requirements:
• 10+ years in project environments, govern...